Your privacy questions answered
Yes. Go to Settings > Account > Close Account and confirm. We delete your profile, preferences and contact details immediately. Transaction records required by law are archived securely and removed after the legal retention period expires. Your request is processed within 3 business days.
No. slot dewi does not sell, rent or share your personal information with other platforms or marketers. We only share data with payment processors and hosting providers under strict data-protection contracts. You are never added to third-party mailing lists.
Log in and go to Settings > Personal Details. Update your email or phone, and we'll send a verification code to your current contact. Confirm the code and the change takes effect immediately. Your new details are used for future withdrawals and account notifications.
Contact our support team immediately via live chat or email with proof of unauthorized activity. We'll freeze your account, reset your password and review your transaction history. Unauthorized withdrawals are investigated and, where proven fraudulent, refunded to your wallet.
No. We store only a token representing your wallet link, not your actual account credentials. Payment processors handle wallet authentication. When you withdraw, we send funds to the wallet you linked during registration; your credentials are never displayed or stored in our database.
Yes. Every promotional email includes an unsubscribe link at the bottom. Click it to remove yourself from our promo list. You'll still receive transactional emails about deposits, withdrawals, account security and policy changes because depends on local law.
We retain active login records for 12 months to identify unusual access patterns. If your account is inactive for 24 months, historical logs are archived and deleted after 3 years. You can request to view your login history anytime from your account security dashboard.
